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Volkswagen ID.4 door handles: suspension of sales and production

All things automotive

About ten days ago, Volkswagen announced the recall of around 100,000 units of its electric SUV ID.4 due to an issue with the electric door opening mechanism. Due to a potential accumulation of water inside the doors, which can reach the printed circuits, the doors can open unexpectedly.
No accidents or injuries have been reported in connection with the problem, but the company has received about 135 warranty claims associated with it. A procedure was planned for the repair, but when the recall was issued, the company was still working on developing the new parts and appropriate software code. However, since September 18, the problem has worsened to the point where the company has ordered a halt to sales of the model, as well as its production.
In response to this decision, Volkswagen provided the following statement to Road & Track magazine:
“After a thorough review, in response to the halt of ID.4 sales, we will temporarily suspend production of the vehicle at the Volkswagen factory in Chattanooga, Tennessee, until a solution is available. While we are addressing the issue, we are striving to do what is right for our employees, dealers, and customers during this disruptive period.”
Approximately 200 factory employees will be temporarily laid off on September 23. They will receive 80% of their base pay and continue to enjoy the benefits they were entitled to. The company is also exploring ways to support its dealers while a solution is found. Volkswagen claims that this production interruption does not change its commitment to the ID.4 and its growing portfolio of electric vehicles.
In this regard, we will be in San Francisco in mid-October to test the ID. Buzz van; be sure to check back for all the details. For ID.4s on the road, the company advises owners to be alert for any sounds resembling door locking or unlocking. The doors can unlock unexpectedly, leading to their sudden opening. Concerned owners can still visit their dealer for a brief check-up.

September 27, 2024
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